- Regulation -

Birthday parties

  1. LA ROOM IS TO BE RESERVED FOR 3 HOURS. AN ADDITIONAL CHARGE OF EUR 30 WILL BE MADE FOR EACH ADDITIONAL HALF-HOUR. THE MAXIMUM CAPACITY OF EACH ROOM IS 40 PEOPLE IN TOTAL. IN THE EVENT OF A NUMBER EXCEEDING THAT ALLOWED, PLEASE AGREE DIRECTLY WITH THE STAFF.
  2. THE MANAGEMENT RECALLS THAT THE LOCATION OF THE PARTY IS DECIDED EXCLUSIVELY BY THE STAFF, EVEN IF A PREFERENCE WAS EXPRESSED AT THE TIME OF BOOKING.
  3. ON ARRIVAL, THE GUEST OF HONOUR AND HIS GUESTS WILL BE WELCOMED BY OUR STAFF, WHO WILL ARRANGE ACCOMMODATION. EACH ROOM IS EQUIPPED WITH AN INTERNAL CLOAKROOM, THE CUSTODY OF WHICH IS THE SOLE RESPONSIBILITY OF THE CLIENT. PLEASE DO NOT LEAVE OBJECTS UNATTENDED PERSONAL AS THE MANAGEMENT DOES NOT ACCEPT LIABILITY IN THE EVENT OF THEFT AND/OR DAMAGE.
  4. THE MANAGEMENT ACCEPTS NO RESPONSIBILITY FOR THE SUPERVISION OF MINORS, THEREFORE THE PRESENCE OF ONE ADULT FOR EVERY 4 CHILDREN IS STRONGLY RECOMMENDED.
  5. UPON CONFIRMATION OF THE RESERVATION MUST BE PAID A DEPOSIT OF € 70.00 AS VALIDATION. IN THE CASE OF PAYMENT OF THE DEPOSIT BY BANK TRANSFER, ANY COMMISSION CHARGES, APPLIED BY THE BANK OF REFERENCE, WILL BE BORNE BY THE CUSTOMER. IN THE EVENT OF CANCELLATION OF THE RESERVATION, THE DEPOSIT WILL NOT BE REFUNDED. IF THE DISCLAIMER TAKES PLACE AFTER THE CAKE ORDER HAS BEEN SENT, THE COST AND COLLECTION WILL BE BORNE BY THE CUSTOMER.
  6. THE NUMBER OF PARTICIPANTS MUST BE COMMUNICATED UPON CONFIRMATION OF THE BOOKING NO LATER THAN 4 DAYS WORKING DAYS PRIOR TO THE DATE OF THE FEAST. IF THE NUMBER IS NOT CONFIRMED, THE NUMBER INDICATED ON THE ESTIMATE WILL BE HELD VALID. IT SHOULD ALSO BE NOTED THAT THE NUMBER OF PARTICIPANTS, FOR ORGANISATIONAL REASONS, WILL NOT BE SUBJECT TO SIGNIFICANT VARIATIONS, THEREFORE THE MANAGEMENT DOES NOT GUARANTEE THE AVAILABILITY OF ADDITIONAL TABLES OR MISSING SEATS.
  7. THE MANAGEMENT WOULD LIKE TO REMIND YOU THAT IT IS ABSOLUTELY FORBIDDEN TO INTRODUCE DRINKS O FOOD FROM OUTSIDE.
  8. IN CASE OF CUSTOMISED EQUIPMENT PROVIDED BY THE CUSTOMER AND PREPARED BY STAFF, THE MANAGEMENT ACCEPTS NO RESPONSIBILITY FOR THE INTEGRITY OF THE PRODUCT.
  9. IS MANDATORY THE USE OF NON-SLIP SOCKS OR SIMILAR.
  10. NO SEPARATE ACCOUNTS IN THE CASE OF BIRTHDAY PARTIES WITH TWO OR MORE BIRTHDAY GUESTS.
  11. I GIVE MY CONSENT FOR MARKETING PURPOSES BY E-MAIL.

We would like to emphasise that by completing the quote and subsequently paying the deposit, you accept these regulations. If you have any questions, please do not hesitate to contact us at info@ilvillaggiodipiedone.com.

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